HELP & SUPPORT

Frequently Asked Questions

Common questions about Sovran Gold, SAU, reserves, member transfers, merchant use, security, accounts, and the private-society framework.

What is the Sovran Network?
Sovran is a private IT infrastructure designed to facilitate borderless and secure digital transactions for Indigenous communities worldwide. The network supports essential core technologies, including a web-based e-wallet, SAU as a gold-gram denominated, spot-referenced RWA unit, and a dynamic QR code system for seamless transfers and settlements.
What is the Sovran Private Society?

The Sovran Private Society is a Private Contract Association (PCA) founded on the principles of Autonomy, Integrity, and Self-Determination. It operates as a private jurisdiction designed to support the Indigenous Living World in fostering peace and prosperity.

Key Features:

  • Sovran enables its members to conduct safe and secure transactions using a private digital gold system built around SAU, helping protect value and exchange inside a private system.
  • The Society operates exclusively within a private indigenous jurisdiction, avoiding interactions with the corporate (public) world to maintain its autonomy and integrity.

To learn more, you can review Sovran’s Articles of Association upon becoming a member.

What is the Sovran Blockchain?
The Sovran Ledger Protocol (Blockchain) is a Layer-1 protocol engineered from the ground up to deliver an advanced suite of resources for Sovran Member Organizations and their developer communities. It integrates cutting-edge technologies to ensure exceptional security, low latency, and unparalleled transparency.
What does RWA-backed mean?
RWA means Real-World Asset. In Sovran, SAU is a gold-gram denominated, spot-referenced RWA unit supported by the Sovran RWA Reserve. This means members interact with digital gold in a simple and familiar way, while reserve support is described through real-world asset disclosures, audit materials, and published supply data.
Is SAU gold-backed or RWA-backed?
SAU is best described as a gold-gram denominated, spot-referenced RWA unit supported by the Sovran RWA Reserve. On the website, Sovran may also use member-friendly language such as digital gold or gold-linked value to describe how the system is used in practice.
Is SAU a coin or a stablecoin?
SAU is best described as a unit. More precisely, SAU is a gold-gram denominated, spot-referenced RWA unit supported by the Sovran RWA Reserve. Sovran may also use member-friendly language such as digital gold or gold-linked value to describe how the system is used in practice.
Do I have to spend a minimum of one SAU unit when purchasing goods?
No, each SAU is divisible by up to 18 decimal places. This ensures that even as the value of gold rises in the market, holders can still perform microtransactions, such as buying a cup of coffee.
Are the Gold reserves for SAU Audited?
Yes. The reserve support disclosed for SAU is accompanied by published audit materials made available on the official Sovran website.
What Blockchain manages SAU?
SAU is a native asset built on the Sovran Blockchain, with an initial total supply of 2,000,000 SAU units (Phase 1). Of this supply, 400,000 SAU will be made available for public access during the initial phase. Additionally, SAU is BIP44 compliant, enabling seamless management through compatible third-party wallets and exchanges.
What are the advantages of holding SAU?

SAU combines the benefits of owning physical gold with the convenience and innovation of blockchain technology. With SAU, you can securely hold, transfer, and exchange digital gold through a digital wallet, with SAU described as a gold-gram denominated, spot-referenced RWA unit supported by the Sovran RWA Reserve. Unlike traditional gold ownership, SAU eliminates the typical costs and limitations associated with physical gold while offering enhanced flexibility and accessibility.

Key Advantages:

  • No Fees: Enjoy gold ownership without the expenses of storage or security typically required for physical gold.
  • Borderless: Instantly send digital gold to anyone worldwide with minimal transaction fees.
  • Accessible: SAU is always available for purchase, overcoming the supply constraints of physical gold.
  • Divisible: Each SAU unit is divisible up to 18 decimal places, enabling precise transactions that are impossible with physical gold.
  • Easy Storage: Say goodbye to vaults—store, transfer, and spend your gold conveniently using a secure digital wallet.
  • Price Advantage: SAU is priced at the spot market rate, offering significant savings compared to traditional retail gold prices.

SAU makes gold ownership modern, seamless, and cost-effective.

How Do I Purchase SAU?

Purchasing SAU is easy and straightforward. Follow these steps:

  • Create an Account

    Visit www.sovran.gold and sign up for a free account by completing the simple registration process.

  • Choose a Payment Method.

    You can purchase SAU using either cash or cryptocurrency. We accept Bitcoin (BTC), Ethereum (ETH), USD Coin (USDC), and Tether (USDT).

  • Complete Your Purchase

    • Select the amount of SAU you wish to receive.
    • Click the “Convert” button to exchange your chosen cryptocurrency for SAU.
    • A deposit address will be provided. Send the correct amount of cryptocurrency to this address.
  • Receive Your SAU

    Once your transaction is confirmed on the blockchain, your SAU will be deposited into your account automatically.

What is two-factor Authentication (2FA)?

Two-Factor Authentication (2FA) enhances the security of your SAU wallet by adding an extra layer of protection against unauthorized access, even if your login credentials are compromised. By default, 2FA is enabled via email, where a six-digit code is sent to your inbox each time you log in.

For added convenience and security, you can switch to using a mobile authenticator app (OTP) by updating the security settings in your account. This ensures only you can access your wallet, providing peace of mind.

Is it safe to hold SAU on My Sovran Account?
Yes, it is safe to hold SAU in your Sovran account. The Sovran Blockchain is designed with a strong focus on security, utilizing patented encryption technology to authenticate and protect data. This ensures a highly secure network environment. Sovran provides one of the safest and most reliable solutions for managing your SAU.
Can I Hold SAU in a Third-Party Crypto Wallet?

Yes, you can. While SAU operates on the proprietary Sovran Blockchain and requires a Sovran account (e-wallet) for storage and transfers, it is also BIP44 compliant. This means third-party wallet services and exchanges that support BIP44 will be able to store and manage SAU.

Additionally, Sovran plans to launch its own Digital Asset Exchange in the near future. This platform will allow users to trade SAU alongside many of the most popular cryptocurrencies, further expanding its accessibility.

Are There Any Network Fees, Storage Fees, or Hidden Costs with Sovran?

Sovran is committed to full transparency and does not charge any fees for holding SAU, whether for storage or network processing. There are no hidden costs associated with using the Sovran network.

However, when interacting with third-party blockchain assets, such as Bitcoin or Ethereum, you may encounter variable on-chain fees determined by network congestion at the time of the transaction.

Can I redeem SAU directly for Cryptocurrency?

Yes, you can redeem SAU for cryptocurrency. For third-party crypto redemptions, please contact our Support Center, and a representative will assist you. Funds sent to cryptocurrency accounts outside the Sovran Network will be transferred in USDC or USDT stablecoins.

Sovran is currently upgrading its Digital Exchange platform. Once the upgrade is complete, users will be able to exchange Ethereum and other ERC-20 assets directly within the Sovran Network. Please note that transaction fees will apply to cover the costs associated with public blockchain transfers.

Do I need to complete KYC/AML Verification?

Sovran is a private, members-only service dedicated to safeguarding member privacy. Internally, Sovran does not require KYC/AML verification for its operations.

However, when using certain public services, such as prepaid debit card services or cryptocurrency exchanges, Know Your Customer (KYC) verification is mandatory. These processes are required by the respective public service providers and are independent of Sovran’s internal policies.

For more information, please review our Terms of Service for a comprehensive review of our policies.

What is the difference between Custody and Non-Custody wallets?

A Self-Custody Wallet (Non-Custodial Wallet) functions as a standard blockchain wallet, giving you complete control over your crypto assets. Many blockchain enthusiasts prefer this option for the independence it provides. However, it comes with significant responsibilities.

With a Self-Custody Wallet, you hold your Private Key, which serves as the only access to your wallet and funds. If you lose your Private Key, access to your wallet and assets is permanently lost. It is therefore crucial to securely manage and protect your Private Key.

  • Important Note:

    Sovran Network administrators cannot recover your wallet or access your funds without your Private Key. The responsibility for securing and managing your keys rests entirely with you.

While having full control over your finances can feel empowering, it is essential to understand the associated risks. If you lose your Private Key, the funds in your Sovran wallet are irretrievable. Sovran Network cannot be held liable for any loss of funds due to mismanagement of your Private Key.

If you are not confident about managing this responsibility, you can opt for a Custody Wallet, where the Sovran Network manages your Private Keys for you. You can always switch to a Self-Custody Wallet later when you feel more confident in handling your keys.

Sovran Default Wallet

The wallet you receive by default when you sign up for a Sovran account is a Custody Wallet. This is currently the only option provided to members. However, a Non-Custody Wallet option will be introduced in the future for those who prefer full control over their crypto assets.

Is There a Referral Program?

Yes, Sovran offers a referral program, and all members, whether Basic or Premium, receive a personalized referral link. However, only Premium Members are eligible to earn rewards, which are paid out in SAU.

  • Basic Members:

    As a Basic Member, you can access and track your referrals, but you won’t earn rewards from them until you upgrade to Premium membership status.

  • Premium Members: Premium Members unlock the ability to earn valuable rewards through the referral program.

Upgrade to Premium to take full advantage of the earning opportunities available.

What is the SAU Staking Program?

The SAU Staking Program allows you to lock your SAU for a designated period and earn interest in return. This feature can be easily managed through your Sovran account dashboard.

Staking Options for Premium Members:

As a Premium Member, you can stake all or a portion of your SAU for a fixed term and earn attractive annual percentage yields (APY) based on the staking duration:

  • 1-Year Staking: 4% APY
  • 2-Year Staking: 6% APY
  • 3-Year Staking: 8% APY

Key Details:

  • Interest is calculated annually and paid out at the end of the staking term.
  • Occasionally, Sovran may offer promotional staking rates, providing even greater rewards.

Before staking your SAU, carefully review all available options to choose the best fit for your financial goals.

STILL HAVE QUESTIONS?

Review the core documents first

*Please review the Whitepaper, Reserves page, Audit Report, Terms & Conditions, and Privacy Policy before relying on summary website language alone. Read Whitepaper